Users of the new Apple iPhone 4 are reporting serious problems with the new gadget's reception.
Dozens of videos have now been placed on YouTube, with angry users complaining about how the phone’s reception suddenly plunges to almost zero when they wrap their fingers around it
The problem appears to occur when the user holds the iPhone so that their hand covers the metal antenna that surrounds the edge of the new device.
A customer looks at an iPhone 4 at the Apple Store in 5th Avenue in New York. Some have reported problems with its reception
According to gadget website Gizmodo, the new iPhone is frequently losing calls on the AT&T network with some users complaining that people on the other end of a call can no longer hear them once the signal drops to one bar.
Users have flooded Twitter with rumours about the problem and stop-gap remedies inclduing using tape to cover the bottom of the phone.
Early tests by the first people to get their hands on the must-have device seem to show the phone losing signal when people touch the bottom edge of it with their hands.
Technology website T3 has also reported problems and has run a test using Apple’s ‘bumper’ cover for the phone which appears to solve the issue.
Wired magazine points to a Danish wireless technology expert called Gert Frølund Pedersen who says that the problem is probably because the phone’s new antenna is built into the metal frame which surrounds the device.
‘Human tissue will have an inhibitory effect on the antenna. Touch means that a larger portion of the antenna energy turns into heat and lost.
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